Your privacy is important to us. This Privacy Policy explains how HTVRONT EU STORE LLC collects, uses, stores, and protects your personal information when you visit or make purchases through our website.

1. Data Controller

2. Information We Collect

We may collect the following categories of personal information when you use our website:

• Name and contact information;
• Email address;
• Shipping and billing address;
• Payment-related information processed through secure payment providers;
• Order history and transaction details;
• Customer service communications;
• Device information and website usage data.

3. How We Use Your Information

We use personal information for purposes including:

• Processing and fulfilling orders;
• Providing customer support;
• Sending order updates and service notifications;
• Managing returns, refunds, and warranty requests;
• Improving our products, services, and website experience;
• Preventing fraud and protecting website security;
• Sending marketing communications where permitted by applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website performance, and provide relevant marketing experiences.

The technologies we use may include:

Google Analytics

Google Analytics helps us understand website traffic, visitor behavior, and website performance.

Meta Pixel

Meta Pixel is used to measure advertising performance, understand customer interactions, and improve marketing campaigns.

Onsimond EDM

Onsimond EDM may be used for email marketing communications, customer notifications, and customer relationship management.

Where required by applicable law, cookies that require consent will only be activated after receiving user consent.

5. Sharing of Personal Information

We may share personal information with trusted third parties where necessary to provide our services, including:

• Payment service providers;
• Shipping and logistics providers;
• Website and technology service providers;
• Marketing and analytics service providers.

We do not sell personal information to third parties.

6. Payment Information

Payment information is processed securely through third-party payment providers.

HTVRONT EU STORE LLC does not store complete payment card information on its own systems.

7. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Privacy Rights

Depending on applicable data protection laws, you may have rights including:

• Right to access your personal information;
• Right to correct inaccurate information;
• Right to request deletion of your information;
• Right to restrict or object to certain processing;
• Right to data portability where applicable;
• Right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at:

support-eu@htvront.com

9. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

The updated version will be published on this page with the revised date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Email:
support-eu@htvront.com