These Terms & Conditions of Sale govern all purchases made through the HTVRONT EU STORE LLC website. By placing an order on our website, you agree to these terms and conditions.

1. Seller Information

2. Scope of Application

These Terms & Conditions apply to purchases made by customers located within the European Union.

These terms apply to the sale of products offered through our online store and govern the contractual relationship between HTVRONT EU STORE LLC and the customer.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing information displayed on our website are accurate and up to date.

Product availability may change due to stock levels, production schedules, or other operational reasons.

Minor differences in product appearance, color, or packaging may occur due to manufacturing updates or display settings.

4. Prices and VAT

All prices displayed on our website include applicable VAT where required by European Union regulations.

The final price, including applicable taxes and shipping fees, will be displayed before order confirmation.

Customers who require a VAT invoice may request one by contacting our customer service team:

support-eu@htvront.com

5. Order Process and Contract Formation

When you place an order on our website, you submit a request to purchase the selected products.

After receiving your order, we will send an order confirmation email. The purchase contract is considered formed when the order confirmation has been issued and payment has been successfully processed.

We reserve the right to refuse or cancel orders in cases including, but not limited to:

• Product availability issues;
• Payment authorization failure;
• Incorrect pricing information;
• Suspected fraudulent activity.

6. Order Modification and Cancellation

Customers may request order modifications or cancellation by contacting our customer service team.

Requests are subject to the current order processing status and cannot be guaranteed once fulfillment has started.

Please contact us as soon as possible if you need assistance with an order change.

7. Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• PayPal
• Apple Pay
• Google Pay
• Klarna

Payment must be completed before an order can be processed and shipped.

8. Delivery

Orders are shipped from our Germany warehouse to customers within the European Union.

Delivery times, shipping fees, and delivery conditions are described in our Shipping Policy.

Please review our Shipping Policy before placing an order.

9. Right of Withdrawal

Consumers within the European Union generally have the right to withdraw from a distance contract within 14 days without providing a reason, in accordance with applicable EU consumer protection laws.

Details regarding withdrawal procedures, return conditions, and refunds are provided in our Returns, Refunds & Right of Withdrawal Policy.

10. Returns and Refunds

In addition to statutory consumer rights, HTVRONT provides a commercial return policy for eligible products.

For detailed information regarding return eligibility, return procedures, and refunds, please refer to our Returns, Refunds & Right of Withdrawal Policy.

11. Warranty and Legal Guarantee

Products purchased through our website may be covered by:

• HTVRONT commercial warranty terms;
• Applicable statutory consumer guarantees under EU consumer protection laws.

For detailed warranty information, please refer to our Warranty & Legal Guarantee Policy.

12. Consumer Rights

Nothing in these Terms & Conditions limits any mandatory consumer protection rights granted under applicable laws of the customer's country of residence.

13. Limitation of Liability

HTVRONT EU STORE LLC shall not be liable for circumstances beyond our reasonable control, including but not limited to:

• Natural disasters;
• Carrier delays;
• Technical failures;
• Events of force majeure.

14. Applicable Law

These Terms & Conditions are governed by applicable European Union consumer protection laws and the mandatory consumer protection laws applicable in the customer's country of residence.

15. Contact Us

If you have any questions regarding these Terms & Conditions of Sale, please contact:

Email:
support-eu@htvront.com